Name: Freya Skye Merch Favorite Team Align Tour Freya Skye Bad Taste Hoodie Birthday For Girlfriend
Brand: Topboxproductions
SKU: Khanh-OVQ77EOC
Price: 45.95 USD
Availability: InStock

<div class="pg-refund-policy-tbx not-prose"><style>.pg-refund-policy-tbx{font-family:Roboto,Arial,Helvetica,sans-serif;color:#545454;font-size:16px;line-height:1.6;margin:0 calc(50% - 50vw);width:100vw;background:#F7FAFC}
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@media(max-width:767px){.pg-refund-policy-tbx .tbx-ph{padding:40px 16px}.pg-refund-policy-tbx .tbx-ph h1{font-size:26px}.pg-refund-policy-tbx .tbx-card{margin:20px 12px 40px;padding:32px 18px}}</style><div class="tbx-ph"><h1>Refund and Returns Policy</h1></div><div class="tbx-card"><div class="tbx-col"><p>Last Updated: December 23, 2025</p><p>At <strong>Topboxproductions</strong>, we are committed to providing a transparent and reliable shopping experience. This policy explains how returns, exchanges, and refunds are handled for orders placed on <strong>topboxproductions.com</strong>.</p><p><strong>Company Name:</strong> <strong>TOPBOX PRODUCTIONS LLC</strong><br><strong>Website:</strong> <strong>topboxproductions.com</strong><br><strong>Business Address:</strong> <strong>5302 WINDBRUSH DR TAMPA, FL 33625 US</strong><br><strong>Customer Support Email:</strong> <strong><a href="mailto:support@topboxproductions.com">support@topboxproductions.com</a></strong></p><h5>1. Returns &amp; Refunds Policy</h5><p>This Returns &amp; Refunds Policy applies to all purchases, including both <strong>defective and non-defective items</strong>, provided the eligibility conditions outlined below are met.</p><p><em><strong>Return Window</strong></em> : We accept return requests within <strong>30 days</strong> from the date of delivery.</p><p><em><strong>Eligible Returns</strong></em></p><p>You may request a return and refund if one or more of the following conditions apply:</p><ul><li>The item arrives damaged or broken upon delivery</li><li>The product received differs significantly in design, size, or material from what was ordered</li><li>An incorrect item was delivered</li><li>The product has material deviations from its description on our website</li></ul><p>These conditions ensure that returns are accepted for <strong>both defective and non-defective products</strong> when the item does not meet reasonable expectations based on the order details.</p><p><em><strong>Ineligible Returns</strong></em></p><p>Return requests will not be approved in the following cases:</p><ul><li>Items that have been worn, washed, altered, or used</li><li>Issues not attributable to a manufacturing defect or fulfillment error by <strong>Topboxproductions</strong></li><li>Items missing original tags or packaging</li><li>Minor thread ends or cosmetic imperfections that do not affect the product’s functionality, durability, or overall appearance</li></ul><p><strong>Condition of Returned Items : </strong>All approved returns must be sent back in their <strong>original, unused, unwashed, and unaltered condition</strong>, with all original tags and packaging intact.</p><h5>2. Return Method &amp; Fees</h5><p>All returns are handled <strong>by mail</strong>.</p><p>A <strong>return label is provided free of charge</strong>.<br>There are <strong>no restocking fees</strong>.<br>Return shipping is free for approved returns.</p><p>Return instructions and the return label will be provided after your return request is approved.</p><h5>3. How to Request a Return or Exchange</h5><p>To initiate a return or exchange, please contact <strong><a href="mailto:support@topboxproductions.com">support@topboxproductions.com</a></strong> and include:</p><ul><li>Your order number</li><li>The item(s) you wish to return or exchange</li><li>The reason for the request</li></ul><p>Our support team will review your request within <strong>3–7 business days</strong> and provide next steps.</p><p>Unauthorized returns may be refused.</p><h5>4. Exchanges</h5><p>Exchanges are accepted within <strong>30 days</strong> of delivery. Exchange availability will be confirmed by our support team before processing.</p><h5>5. Refund Processing Time</h5><p>Once your return is approved and processed, refunds are issued to the original payment method within <strong>10 business days</strong>. Refund timing may vary depending on your payment provider.</p><h5>6. Damaged, Defective, or Incorrect Items</h5><p>If your item arrives damaged, defective, or incorrect, please contact <strong><a href="mailto:support@topboxproductions.com">support@topboxproductions.com</a></strong> within <strong>7 days</strong> of delivery. Depending on the situation, we may offer a replacement, exchange, or full refund.</p><h5>7. Lost or Stolen Packages (Marked as Delivered)</h5><p>If a package is marked as delivered but not received, please check with household members, neighbors, or the carrier. Once delivery is confirmed by the carrier, <strong>Topboxproductions</strong> is not responsible for lost or stolen packages.</p><h5>8. Third-Party Purchases</h5><p>This policy applies only to purchases made directly on <strong>topboxproductions.com</strong>.<br>Orders placed through third-party platforms are subject to their respective policies.</p><h5>9. Policy Updates</h5><p><strong>Topboxproductions</strong> reserves the right to update this policy at any time.<br>Any changes will be posted on this page with an updated effective date.</p><h5>Contact Us</h5><p>If you have any questions regarding returns or refunds, please contact us at <strong><a href="mailto:support@topboxproductions.com">support@topboxproductions.com</a></strong>.</p></div></div></div>

Topboxproductions - Discover our return and refund policy, including conditions, timelines, and easy steps to return products and receive your refund.

Returns and Refunds Policy — Topboxproductions

Refund and Returns Policy

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Freya Skye Merch Favorite Team Align Tour Freya Skye Bad Taste Hoodie Birthday For Girlfriend

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